Shipping & Returns

Shipping

Since I am still at School, at present I sort out all orders at the weekend, and all orders are dispatched once a week on a Monday morning by Royal Mail First Class Post. The chances are you will receive your parcel on a Tuesday or at worst on a Wednesday.

Returns

If you are not happy with any item in your order, you can return it to me using the same bag that I used to send it to you (as I have deliberately used home-compostable and re-sealable shipping bags!).  Please email me for further details of this, including the returns address.  I ask that you use regular Royal Mail Second Class post, but keep a proof of postage.

Once I have safely received back your product, I will refund you the original cost price of the product (including its share of any P&P costs), plus the cost of the return postage.

I will not relist or resell any returns until I have washed them (including with eco antibacterial detergents) and re-steamed them.